Delivery Information Italy
Lumian Srl makes shipping throughout Italy through SDA
Express Courier within 24/48 hours from receipt of order.
All our shipments are traceable and insured.
When the order is processed, it will be alerted by
email of the dispatch.
You will also receive a tracking number with which you
can check directly at the site of the SDA express courier, the
delivery status of the package.
COSTS AND DELIVERY TIMES
Shipping costs are automatically calculated by the
system and communicated to the customer before the purchase is concluded.
SHIPPING BY COURIER
Upon delivery of the goods by the courier, the
customer is required to check that the number of boxes is the same as indicated
in the transport document and the packaging is not damaged or altered, even in
Any damage to packing and / or product or the mismatch
in the number of items or information must be immediately reported by the
client, putting the word "AGREE WITH RESERVE" on the delivery
courier. In addition, the customer agrees to promptly report to (by sending a
message via the "Contact") any eventual problems regarding the
physical, correspondence or completeness of the products received.
The carrier provides an international customer service
department to contact in case of problems with its delivery. For any further
information please contact our customer service.
In order to make delivery of goods ordered, you have
always required the presence of the Customer or a person authorized in the
place indicated and the day of expected delivery.
In the event that the carrier does not find anyone at
the address indicated for the delivery, will make a second attempt before
holding the pack in the warehouse of the SDA headquarters closer to the
recipient. After this period, you can no longer pick up the package at the
warehouse and SDA must contact again Lumian to send the goods purchased. In
this case, the buyer will have to pay again shipping costs.
Cases of force majeure, lack of means of transport, as
well as unpredictable or inevitable events that cause delays in deliveries or
make deliveries difficult or impossible, or to cause a significant increase in
the cost of delivery of cargo Lumian Ltd., will be entitled to postpone or
delete, in whole or in part, the expected delivery or to terminate the Purchase
Agreement. In such cases, Lumian Ltd. will provide timely notice to the email
address provided by the customer and will be entitled to a refund of any money
already paid, excluding any further claims, in any capacity, in respect of the